At Jitu Astro, we aim for the highest level of satisfaction and service to our customers. However, in case you are required to ask for a refund, we have specified our policy below for much better clarity and transparency.

Understanding Our Commitment

We focus on providing the best possible astrology-related services and products by focusing on what our customers’ demands are. Sometimes, as a group, we focus hard on getting the proper reading or consultancy as well as serving it through honest endeavours still, sometimes refund has been in action.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

1. Timeframe: Refund requests must be made within 30 days of the purchase date. After this period, we cannot guarantee a refund.
2. Service Dissatisfaction: If you are not satisfied with your astrological service, please provide a detailed explanation of your concerns. We encourage feedback as it helps us improve our services.
3. Documentation: Please provide relevant proof of purchase, including transaction ID and service details, to facilitate the refund process.

The Refund Process

To initiate a refund request, please follow these steps:

• Contact Us: Reach out to our customer service team through the contact form on our website or via email at support@jituastro.com. Please include your order number and details about your request.

• Review: Our team will review your request and respond within 5-7 business days. We may contact you for additional information if necessary.

• Resolution: If your request is approved, the refund will be processed through the original payment method within 7-10 business days. You will receive a confirmation email once the refund has been initiated.

Non-Refundable Services

Certain services and products are not eligible for refunds, including but not limited to:

• Personalized astrology reports and readings are delivered in digital format.
• Services that have been fully rendered and utilized.
• Gift cards or vouchers are purchased through our platform.

Customer Satisfaction is Our Priority

We have respect for our clients’ views and try to solve any given problem by doing the best we can. We hope you will experience a good time with our services. Feel free to contact our customer support if you have questions about our refund policy.

Unique Offerings

We know that astrology is subjective and personal; hence we feel that our clients should come and explore our services to find the one that would really resonate with them. Whatever your needs are-whether it’s love, career, or health-related, our astrologers can give you insight.

Final Thoughts

Your satisfaction is very important to us. We do encourage you to read our services and policies carefully. If you need further clarification about our refund policy, please do not hesitate to contact us. We will be more than happy to help you in any way we can.

Thank you for choosing Jitu Astro for your astrological needs. We look forward to guiding you on your journey!